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FAQs, quick answers, and official info on how Tutelis works.
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General questions:
Learn the basics of Tutelis, why SMEs need ongoing security & compliance, and how our service works.
Tutelis is a human-first website security and compliance service. We run expert-led audits, provide plain-English reports, and help SMEs stay safe from hackers and compliant with GDPR/ICO rules.
Unlike automated tools that generate endless false positives, every Tutelis report is human-checked by your assigned expert. You’ll only be notified of genuine risks, with clear guidance on what to do next.
No. We handle everything — setup, audits, monitoring, and consultations. Results are explained in plain English so you can act with confidence.
No — we work with all websites, including Shopify, custom builds, and other CMS platforms.
After reviewing your audit together, you can continue with one of our monthly plans at founding customer pricing. There’s no obligation and you can cancel anytime.
Service & Usage
Understand how our plans work, what’s included, and how you can use Tutelis for your business.
A full security & compliance scan, an expert-reviewed report, and a 30-minute consultation to explain everything and answer your questions.
Protect (£29/mo): Monthly audits, 30-min consultation, email & video support.
Protect Pro (£49/mo): Weekly audits, daily monitoring, 60-min consultation, GDPR/ICO guidance, priority support.
Yes. Tutelis highlights issues and explains how to fix them. If you’d prefer us to handle remediation directly, we’ll provide a quote.
Yes. Reports can be shared with anyone in your organisation, and your expert can join calls with different stakeholders if needed.
No. All plans are month-to-month. Cancel anytime.
Support & updates:
Learn about the expert support included with Tutelis, how monitoring works, and what you can expect long-term.
Every plan includes a dedicated security & compliance expert, reachable by email or video call. This is the same person who reviews your reports — your single point of contact.
On Protect Pro, your expert monitors your site daily. You’ll only get an alert if there’s a real issue that requires action — no false positives.
Protect: once per month
Protect Pro: once per week
All audits are expert-led and human-checked.
Yes. Tutelis continuously tracks regulatory changes so your reports and advice are always up to date.
If a serious issue is detected, your expert will contact you directly with steps to resolve it. Emergency remediation is available if required.